Privacy Policy

Information we collect

Account information: Name, email address, phone number (if provided), password (hashed), and profile photo.

Family & co-parenting data you provide:

• Children's information: first/last name, date of birth, gender, photo, school name and address, emergency contact details, medical notes, allergies, medications, vaccination records, and milestones you or your co-parent choose to record.
• Messages exchanged between co-parents, including message translations and AI-assisted tone/conflict analysis used to help keep communication calm.
• Calendar events, custody schedules, and handoff/pickup locations (including addresses and, if you enable it, precise map coordinates).
• Documents and receipts you upload (e.g., legal documents, receipts for expense tracking), including data extracted via OCR (optical character recognition).
• Expense and reimbursement records shared between co-parents.
• Support tickets and messages you send to our support team.

Payment information: If you subscribe to a paid plan, our payment processor (Stripe) collects your card details directly. We store only limited metadata (card brand, last 4 digits, expiration) — we never see or store your full card number.

Device & technical data: IP address, device model, operating system version, app version, browser type, and a push-notification token used to deliver reminders and alerts.

Analytics data: On easycoparenting.com and the EasyCoParenting waitlist, aggregated usage and interaction data collected via Google Analytics and Hotjar (session behavior). On the EasyCoParenting mobile and web app, aggregated usage and in-app interaction data collected via PostHog. None of these tools are used to serve you third-party advertising, and none collect message content, children's records, or other sensitive family/co-parenting data described above.

Diagnostic data: Crash reports and error logs collected via Sentry to help us fix bugs. We scrub known-sensitive fields (such as passwords, auth tokens, and message content) before logs are sent.

How we use your data

We use the information above to:

• Provide core features: shared calendars, messaging, expense tracking, document storage, and children's records.
• Send notifications and reminders you've opted into (e.g., new messages, upcoming events, payment reminders).
• Process subscription payments and manage billing.
• Detect and prevent fraud, abuse, and security incidents.
• Provide customer support.
• Improve the Service through aggregated, anonymized analytics.
• Comply with legal obligations.

We do not sell your personal information.

Children's information

EasyCoParenting is designed for use by adult co-parents to coordinate care for their children. Children do not create their own accounts or directly provide data to us. Information about children (name, DOB, medical notes, school, photos, etc.) is entered by a parent or legal guardian who is a registered adult user, and is visible only to authorized family members on that child's account (e.g., co-parents, and where enabled, approved professionals such as therapists). We do not knowingly collect personal information directly from children.

How we share information

We share data only with:

• Co-parents and family members you explicitly connect with inside the app — this is the core function of the Service.
• Service providers who process data on our behalf under contract, including Supabase (database hosting and authentication), Stripe (web payment processing), RevenueCat and the Apple App Store / Google Play (mobile subscription purchases), Anthropic (AI-assisted features — see below), Sentry (crash/error monitoring), Google Analytics and Hotjar (website/waitlist analytics), PostHog (app product analytics), and push notification providers (Expo/Firebase Cloud Messaging/Apple Push Notification service) to deliver alerts.
• Anthropic, our AI processing partner: When you use an AI-assisted feature (such as tone rewriting for a message), the relevant message text is sent to Anthropic solely to generate the assistance you requested. This content is not used to train Anthropic's models.
• Legal authorities, if required by law, court order, or to protect the safety of a user or child.
• A successor entity, in the event of a merger, acquisition, or asset sale, subject to this policy.

We do not share your data with third parties for their own advertising purposes.

Data security

We use industry-standard safeguards to protect your data, including encryption in transit (TLS/HTTPS) and encryption at rest for stored data, row-level access controls so family data is only visible to authorized family members, and multi-factor authentication (optional) for account access. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data retention

We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, tax, or fraud-prevention purposes.

Your rights and account/data deletion

You may access, correct, export, or delete your data at any time using the in-app account settings, or by emailing support@avenirventures.ca. See our Account & Data Deletion page for full details on the deletion process, timeline, and what data is retained.

International users

Your data may be processed and stored in the United States and other countries where our service providers operate. By using the Service, you consent to this transfer.

Changes to this policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and, for material changes, notify you via the app or email.

Contact us

Avenir Ventures Inc., San Francisco, CA. Reach us at support@avenirventures.ca.